–  IMG_0881 Baggage Delays

For detailed information on the procedures to be followed in the rare event of a baggage delay, please click on the headings below.

a-  Lost Baggage

Passengers whose baggage is missing at reclaim must, on the same day and before leaving the arrival hall, have a Property Irregularity Report (PIR) prepared by applying to Station Lost and Found Offices with their

  • Travel ticket,
  • Baggage tag,
  • Identity document (identity card, passport).

    b-  Late Delivery

    If your baggage has been delivered to you late, you can apply to Turkish Airlines, either personally or in writing, together with the documents indicating the expenditures you have made until the delivery of your baggage. You should apply no later than 21 days from the date when you received your baggage.

    No liability will be accepted in the event that passengers are unable to produce baggage labels in their own name. Do not forget to fill in the name tag that was given to you by the check-in desk in full and to affix it to your baggage